Support & Help
Frequently Asked Questions
How do I play SequenCity?
Tap tiles to reveal hidden numbers, then find them in sequence (1, 2, 3...). Correct guesses stay visible to help you continue. Make a mistake and all tiles flip back for the next player!
How many players can play?
SequenCity supports 2-4 players on the same device. Take turns trying to complete the number sequence!
What are the different grid sizes?
You can choose from 3×3 (easiest), 4×4 (medium), or 5×5 (hardest) grids. Larger grids have more numbers to remember and are more challenging!
How does the timer mode work?
Enable Time Pressure mode in settings for added difficulty. Choose from 15, 30, 45, or 60 seconds per turn. If time runs out, all tiles flip back and it becomes the next player's turn!
What are the achievement levels?
Achievements are based on your total mistakes during a game:
• LEGENDARY: 0 mistakes (perfect game!)
• ELITE: 1-2 mistakes
• SKILLED: 3-5 mistakes
• DECENT: 6-10 mistakes
• SURVIVOR: 11+ mistakes
Can I change player names?
Yes! Tap on the current player's name during the game, or go to Settings to edit all player names. Names default to "Player 1", "Player 2", etc.
How do I share my achievements?
When you win a game, you'll see a share button on the victory screen. This creates a custom message based on your performance level that you can share with friends!
Does the app collect my data?
No! SequenCity doesn't collect any personal data. All settings and progress are stored locally on your device. Check our Privacy Policy for full details.
Troubleshooting
The game is running slowly
Try closing other apps running in the background. Restart the app or your device if performance issues persist.
Sound/vibration not working
Check your device's volume settings and Do Not Disturb mode. Make sure vibration is enabled in your device settings if you want haptic feedback.
Settings are not saving
Make sure the app has permission to store data on your device. Try restarting the app. If issues persist, try uninstalling and reinstalling.
App crashes or freezes
Force close the app and restart it. If crashes continue, restart your device and make sure you have the latest version of the app.
Contact Support
Can't find the answer you're looking for? We're here to help!
When contacting support, please include:
- Your device model and operating system version
- SequenCity app version
- Detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if helpful)
Game Tips & Strategy
🧠 Memory Techniques
Try to create mental patterns or group numbers by location. Remember not just the number, but its position relative to other revealed tiles.
⚡ Speed vs Accuracy
In timer mode, don't rush! It's better to make fewer, more confident taps than to guess quickly and reset all progress.
🎯 Grid Strategy
Start with corner and edge tiles - they're easier to remember by position. Work systematically rather than randomly tapping around the grid.
👥 Multiplayer Psychology
Watch other players' faces when they reveal tiles - you might pick up hints! But don't get distracted by trying to sabotage others' concentration.